Do not send currency to someone who promises to return a larger amount afterward. A private message, impressive balance or familiar-looking profile does not guarantee that you will receive anything back.
Spot a money-multiplier offer
The warning signs are straightforward: another player asks you to transfer money first, promises a larger repayment, and gives you no confirmation from the game that the promised exchange will happen.
Treat the promised extra money as unverified. Do not make a small “test” transfer to prove the offer is safe, and do not send a second payment to unlock the first one.
What to do when you receive one
- Stop before sending currency or opening an outside link.
- Decline the proposed transfer. A promised later repayment is not secured by the sender’s message.
- Keep your password, login codes and payment details out of the conversation.
- For game support, email [email protected] or the official backup [email protected].
- Save only the relevant messages and transaction details for a private support request. Redact unrelated personal information.
This guide has no verified block, report or transfer-reversal procedure. The support addresses above are the documented route for reporting the incident.
Check whether support is real
The official support addresses confirmed on October 7, 2026 are:
- [email protected] — main game support.
- [email protected] — backup published by the official account.
A matching avatar or display name does not prove that a message came from either address. Open your own email app and write to one of these addresses instead of replying through an unsolicited recovery link. Do not pay a stranger to recover your account or give them a one-time login code.
If you already sent money or account details
- Stop sending further payments or information to the same person.
- Record what happened, when it happened and any transaction reference available to you.
- Contact official game support with the relevant details. Never include your password or verification codes.
- If you shared login credentials, open lagoslife.app → Log in → Forgot password and request a reset for your username or email. Use the link sent to your linked inbox; if no email is linked or recovery fails, explain the exposure to official support.
A recovery or refund is not guaranteed. Do not trust a second person who promises to reverse the loss for another upfront payment.
Avoid outside investment offers
Lagos Life has denied affiliation with crypto tokens and third-party financial projects. Its name on a token or investment pitch is not evidence of approval.
Game Naira cannot be exchanged for real-world money. Do not use outside currency sellers or cash-out services.